|
Creanord strengthens partnership with Plenware
Plenware, a leading software-based VoIP solution provider extends their partnership with Creanord. The partnership now covers the complete Creanord Verified service for their customer's network performance verification as a vital part of their quality assurance strategy.
"Creanord Verified is an essential part of our quality assurance strategy especially for our PleNet customers," says Jouni Kemppainen from Plenware. "With Creanord Verified we can for example run VoIP traffic within our customer's network for a one week period before the customer implements PleNet's solution in their network. The service also allows our customers to establish and monitor SLA agreements and Key Performance Indicators eliminating poor quality related dissatisfaction and revenue loss."
The Creanord Verified service allows Plenware's customers to assure deployment success and acceptance by pinpointing possible problems in their company's IP network prior to and after VoIP roll-out. Initially customers receive a written report detailing whether their network is VoIP ready and delivering results regarding network impairments which have affected the overall voice quality. After assuring the PleNet deployment, Creanord Verified provides real-time visibility into the delivered VoIP quality and most vitally service level verification against SLA's agreed with the providers.
This proactive approach leads to savings in both time and money before, during and after VoIP deployment.
Plenware is an information technology company providing software development services and telecommunications solutions to top businesses in telecommunications, media, and industry. Plenware operates as a product development partner with its clients. Plenware has two equally strong units, Telecom and "Industry and Services". Telecom's business activity comprises the "Telecommunications Networks" and "Mobile Systems" units. Industry and Services consists of the Media Services, Marketplaces, Network Services and Industry units. Plenware employs over 370 people and is constantly growing. Our offices are located in Tampere, Helsinki, Turku, Oulu in Finland and Tarto in Estonia. For more information please visit www.plenware.fi
Creanord assists carriers and service providers to streamline networks and business operations by providing a comprehensive solution for Ensuring Quality of Experience(TM) and for strengthening customer loyalty. The company's verification and SLA mediation solution improves operational efficiency by visualising and correlating quality intelligence retrieved from new world networks and services. With Creanord Verified, Creanord addresses the growing need for independent SLA verification service within interconnected corporate networks. The company has offices in Helsinki and Stockholm to respond to customer needs in the Nordic and Baltic region and in Russia. For more information please visit www.creanord.com and verified.creanord.com
Additional information
Plenware, Jouni Kemppainen, +358 50 428 2030
Creanord, Samu Backman, +358 10 309 3406
Creanord Verified logo material can be downloaded from:
verified.creanord.com/web/content/cust_support.html
|
